Mason's Regalia
Items: 
Value: 
(Excl P+P)
View Cart
 

About Us

Masonsregalia.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. We are part of the Crest Regalia group, makers and suppliers of quality regalia for the past 25 years. Masonic regalia for English, Scottish and Irish Constitutions, Orange Order, RAOB & Civic.

Our Contact details
Unit 4
Nine Trees Trading Estate
Morthen Road
Thurcroft
Rotherham
South Yorkshire
S66 9JG
United Kingdom

Phone: 01709 531572
Fax: 01709 703522
Email: sales@ masonsregalia. com

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

Please note that we use weight based shipping charges, and the shipping per item(s) is calculated according to the item(s) weight and charges made by Royal Mail/Parcelforce and other courier services.
Delivery Times
Surface mail
UK (excluding Channel Isles)7 - 10 working days.
Courier Service Deliveries Next day delivery (subject to stock availability)
Air mail
Europe10-14 working days.
Rest of world10-14 working days.

These delivery times should be taken a guide. Many factors may influence the actual time it takes for your goods to arrive. Should you have not received your order within 28 days of placing your order, please contact us.

Delivery Charges
UK Charges
We use Royal Mail 1st Class Post/Royal Mail Special Delivery (Next by 1pm)/Royal Mail Standard Parcels/Parcelforce or other courier services as appropriate to the value of the items ordered and/or weight.
UK Next Day
(Excludes Sat & Sun, UK Mainland only)
£6.85 up to 25kg
Orders for next day delivery ordered FRIDAY will be delivered NEXT WORKING DAY (ie. Goods ordered Friday will be delivered Monday, goods ordered Saturday or Sunday would be delivered Tuesday). Please call us for stock availability before ordering.
Courier Service DeliveriesNext day delivery (subject to stock availability)

Europe and English Channel Charges
We use Royal Mail Air/Parcelforce Air or other courier services as appropriate to the value of the items ordered and/or weight.

Rest of the World
We use Royal Mail Air/Parcelforce Air or other courier services as appropriate to the value of the items ordered and/or weight.
Please note that customers are responsible for any customs import duties in their respective country.

Delivery Schedule

We will normally send your order to you in 5-7 business days . European and orders to the rest of the World are generally received in 10-14 days.

Privacy Policy

Mason's Regalia does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
d. Marketing purposes

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

All payments by credit or debit cards are secure, using 128-bit encrypted system on a secure server (https).

Guarantee

We guarantee your satisfaction. Our products come with a 30 day money back guarantee, provided that the goods are returned to us in same condition as they were sent with the original packaging.

Special orders items are exempt from this guarantee. Your statutory rights are not affected.

Returns Policy

We operate a 30 day no quibble money back policy should you not be entirely satisfied with your order (excludes special order items) provided they are returned to us in the same condition that they were received.

Please notify us of any damaged or missing items within 7 days of receipt.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Remittance Terms

Please make cheques payable to Crest Regalia Ltd